1.1 information systems in organizations - question - Matching
TPS
MIS
DSS
ES
EPR
CRM
SRM
ESS/EIS
KMS
BI
mainly concerned with internal sources of information. (MIS)
specifically designed to help management make decisions in situations where there is uncertainty about the possible outcomes of those decisions. (DSS)
help businesses create and share information. (KMS)
designed to process routine transactions efficiently and accurately. (TPS)
captures and stores the knowledge of human experts and then imitates human reasoning and decision-making processes for those who have less expertise. (ES)
integrates internal and external management information across an entire organization within a single system. (ERP)
an information system for managing a company’s interactions with customers and prospects. (CRM)
an information system for planning for, and managing, all interactions with third party organizations that supply goods and/or services to an organization. (SRM)
an information system intended to facilitate and support the information and decision-making needs of senior executives by providing easy access to both internal and external information relevant to meeting the day to day goals of the organization (EIS/ESS)
an information system to identify, extract and analyze data for various operational needs, particularly for decision-making purposes. (BI)
1.1 information systems in organizations - question - Matching
MIS
DSS
ES
EPR
CRM
SRM
ESS/EIS
KMS
BI
specifically designed to help management make decisions in situations where there is uncertainty about the possible outcomes of those decisions. (DSS)
help businesses create and share information. (KMS)
designed to process routine transactions efficiently and accurately. (TPS)
captures and stores the knowledge of human experts and then imitates human reasoning and decision-making processes for those who have less expertise. (ES)
integrates internal and external management information across an entire organization within a single system. (ERP)
an information system for managing a company’s interactions with customers and prospects. (CRM)
an information system for planning for, and managing, all interactions with third party organizations that supply goods and/or services to an organization. (SRM)
an information system intended to facilitate and support the information and decision-making needs of senior executives by providing easy access to both internal and external information relevant to meeting the day to day goals of the organization (EIS/ESS)
an information system to identify, extract and analyze data for various operational needs, particularly for decision-making purposes. (BI)
http://www.tutor2u.net/business/ict/intro_information_system_types.htm
http://bisom.uncc.edu/courses/info2130/Topics/istypes.htm
http://en.wikipedia.org/wiki/Enterprise_resource_planning
http://en.wikipedia.org/wiki/Customer_relationship_management
http://en.wikipedia.org/wiki/Executive_Support_System
http://en.wikipedia.org/wiki/Customer_relationship_management
http://en.wikipedia.org/wiki/Supplier_relationship_management
http://smallbusiness.chron.com/types-information-systems-organization-43097.html